Transportation Resources
General Transportation
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Summary: Offers fixed route services for downtown Pontiac, Telegraph, and Woodward.
Service Fees: To view rates, fares, and passes visit the Smart Bus Fares page.
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Summary: Connector Service is an advance reservation, curb-to-curb, service operated by SMART. When using Connector, you may travel anywhere within a 10 mile radius of a designated service area. Rides are available on a first come, first served basis and reservations are required
Service Fee: The one way full fare is $4.00. The one-way reduced fare for adults age 65 and older, or people with disabilities showing proper identification, is $1.00.
Advanced Notice Needed:
Medical trips - up to six business days in advance
General rides for shopping, school or work - up to two business days in advance
Rides are provided on a first come first served basis, so be sure to plan ahead to ensure availability
To set up a ride via their online reservation system or via the phone, or for more information, visit the Using Connector Service page.
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SMART Flex is an on-demand, same-day, public transit service, similar to other ride hailing services such as Uber or Lyft. Using the SMART Flex mobile app, anyone within the zones, including residents and workers in the Pontiac/Auburn Hills, Troy, Dearborn, and the Hall Road corridor between Utica and New Baltimore will be able to hail a vehicle directly from their smartphone via the app or by calling the call center at (734) 212-8429.
Service Fee: Most rides $2; max $8 based on how far you're traveling
Advanced Notice Needed: No - but please note that rides are only available in zoned areas. To see if your ride and destination qualify, review maps here before reserving.
For more information, please visit Flex Frequently Asked Questions.
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Area Agency on Aging - Area 1B | Senior Transportation
The Area Agency on Aging 1-B (AAA 1-B) is a nonprofit 501(c) 3 organization with a network of resources to support older adults, people with disabilities and family caregivers in southeast Michigan. Specifically, they offer transportation services through their myride2 program.
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MyRide2 can help find transportation options for seniors and adults with disabilities who live in Oakland, Macomb and Wayne counties. Whether you need information to assist you with finding transportation resources, continuing to drive safely, or how to use public transportation, myride2 can help you.
Myride2 is a transportation concierge service. That means people can call, let them know where they want to go and they will arrange transportation from start to finish. This can be especially helpful when seniors need to go on longer trips that take them outside the range of the neighborhood transportation services they might usually use—such as those provided by local senior centers or connector services.
Service Fee: There is no charge for arranging transportation through myride2, but there may be a cost for any transportation services they use. Payments are made directly to transportation providers.
Advanced Notice Needed: Please allow one to two business days to arrange a ride.
For more information, please visit MyRide2’s information page.
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Ride United participants can request Uber or Lyft rides to interviews, critical pre-employment appointments like drug tests or physicals, and as back-up transportation during the first six months in a new position. Ride United can also help with temporary transportation challenges that threaten a person’s ability to keep an existing job.
For more information call United Way’s 2-1-1 line by dialing 211.
Non-Emergency Medical Transportation
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Blue Cross Transportation Services
Blue Cross offers free rides to and from medical services (ie. doctors appointments or pharmacy visits) for Blue Cross Complete Medicaid recipients.
Advanced Notice Needed:
Patients are asked to schedule a ride two days in advance through the online portal or by calling their transportation provider number.
For urgent ride requests, recipients can call the transportation provider number. However, you may have to wait up to one hour after you call for your ride to arrive.
For more information, please visit Michigan’s Transportation Services page.
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Oakland County Veterans' Services
Oakland County Veterans' Services (OCVS) provides barrier-free transportation to the U.S. Department of Veterans Affairs Medical Centers in Detroit and Ann Arbor for veterans seeking treatment.
Service Fee: No service fee for eligible veterans/recipients.
Advanced Notice:
Tuesday - Friday, OCVS provides transportation from Troy/South Oakland Office building (1151 Crooks Road, Troy, MI). Must be at the building before 8:30am to be transported.
For home wheelchair pickups, call the Pontiac office several days in advance
For more information or if you have any questions, please visit Oakland County’s Transportation Program page.
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HAP Empowered Transportation Services
HAP Empowered offers free rides to and from medical services (ie. doctors appointments, pharmacy visits, and vaccine appointments, including COVID19 and flu shots) for HAP Empowered Medicaid recipients
Advanced Notice Needed:
Patients are asked to schedule a ride two days in advance by calling their transportation provider number.
For recurring rides, you can schedule a ride up to three months before
For more information, please visit: https://www.hap.org/emp/hap-empowered/medicaid/member/transportation
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McLaren Health Plan (MHP) offers free rides to and from medical services (ie. doctors appointments, pharmacy visits) for MHP Medicaid recipients.
Advanced Notice Needed:
Patients are asked to schedule a ride several days in advance by calling their customer service number.
For more information, please visit: https://www.mclarenhealthplan.org/medicaid-consumer/mhp
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Meridian Health Plan of Michigan
Meridian Health offers free rides to and from medical services (ie. doctors appointments, pharmacy visits) for Meridian Health Medicaid recipients.
Advanced Notice Needed:
Patients are asked to schedule a ride three days in advance by calling their transportation service number.
For urgent trip requests, you may request a ride through their transportation number but is dependent on availability
For more information, please visit:
https://corp.mhplan.com/en/member/michigan/meridianhealthplan/benefits-resources/whats-covered/member-handbook/
Meridian Health Transportation Fact Sheet
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Molina Healthcare Transportation Services
Molina Healthcare offers free rides to and from medical services (ie. doctors appointments or pharmacy visits) for Medicaid recipients.
Advanced Notice Needed:
Patients are asked to schedule a ride three days in advance by calling their transportation provider number.
For more information, please visit Molina’s Healthcare Transportation Services page.
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Priority Health Transportation Services
Priority Health offers free rides to and from medical services (ie. doctors appointments or pharmacy visits) for Priority Health Medicaid recipients.
Advanced Notice Needed:
Patients are asked to schedule a ride three days in advance by calling their transportation provider number.
For more information, please visit the Priority Health Transportation Services page.
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UnitedHealthcare offers free rides to and from medical services (ie. doctors appointments or pharmacy visits) for Medicaid recipients.
Advanced Notice Needed:
To set up your ride, call 1-877-892-3995 at least four days in advance of your appointment.
For more information, please visit United Healthcare’s website.
COVID-19 Reimbursement Program
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The Pontiac Community Foundation is currently operating a Transportation Reimbursement Program for individuals who drive Pontiac residents to receive their COVID-19 vaccine and/or booster shot.
Guidelines and Survey information coming soon**
Transportation Resource Guide
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The Pontiac Community Foundation is proud to offer this downloadable PDF of available transportation resources currently available to residents. To request printed copies of this resource guide, or to add a transportation resource to the guide and to our website, please contact Program Director Sarah Niskanen at: sarah@pontiaccommunityfoundation.org.